FAQ

Got a question you don't see here? Get in touch with us at enquiery@neu-dynamic.com

General

  • Neu Dynamic stands out with superior service. Your journey, from conception to delivery, is smoothly handled by our assigned expert. With our team's design background managing every aspect, you're free to focus on your business. We're the designers' top choice for quality, bespoke packaging – we simply understand.

  • We've got folks working in China, Taiwan, and Vietnam. We're helping customers around the world, and most of our production happens right here in Asia.

  • Every product or project we deliver is custom-made and one-of-a-kind, which means we don't carry or provide any standard, ready-made items,

  • 500 units for the tote bags, and 5000 units for all other products?

Process

  • Project timelines are subject to alterations influenced by various determinants, inclusive of design revisions, product or size modifications, multiple stages of sampling, and the selection of a delivery method.

  • Certainly, skipping the sampling phase is a possibility. However, based on our experience, customers often provide valuable inputs after reviewing a tangible sample. This detour takes an additional 20-25 working days to the total project duration, but it's beneficial in the grand scheme of things.

  • Sampling: 15-20 business days
    Production: 25-35 business days
    Air freight: 7-10 days
    Sea freight: 6-8 weeks

Design and Artwork

  • Neu Dynamic isn't a packaging design agency. But we partner with you and our manufacturers to find the right materials to meet your goals. Our team? They're seasoned pros in packaging, print, and design, committed to crafting a top-tier product for you.

  • Yes, while we provide fundamental structural design services, we also have in-house industrial designers who can turn your packaging dreams into reality.

  • upon approval of the product design and if the quote aligns with your liking, we will proceed with setting up dielines for you. This cost is incorporated into our initial service fee.

Shipping & Logistics

  • Absolutely! Our service extends beyond just transporting your order to various places. We're equipped with multiple delivery methods and can adapt to different timeframes, all according to your demands. It's all about what works best for you!

  • No, our services don't extend to offering storage. Nonetheless, we can guide you towards suitable storage and warehousing solutions through our trusted logistics partners.